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Consumer Rights

From answers to your most frequently asked questions to understanding your rights within the law, read advice on how to save money.

holiday booking scams

How to avoid holiday scams

consumer rights refund

10 common consumer rights fob offs

how to spot greenwashing

How to spot greenwashing

social media shopping

Social media shopping: your rights

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financial advice social media

How to separate financial fact from fiction

flexible working

How to request flexible working

what are my maternity rights

Know your maternity rights

pharmacies closing at alarming rate putting pressure on gps here's our advice

Pharmacy closures on the rise

facing redundancy

5 things to know if you're facing redundancy

how to keep your pet cool

Expert tips to keep your pet cool in hot weather

how to stay cool during a heatwave

Staying cool during a heatwave

what is minimum wage

What is the minimum wage

deal with noisy neighbours

How to make a noise complaint

sustainable living

100 sustainability tips

what are your rights around parcel delivery missed parcels thefts and damaged parcels

Parcel delivery: your rights

hand luggage restrictions

This is what you can take in your hand luggage

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Financially Fabulous

cost of divorce

Protect your finances on divorce

a parents guide to renting kids equipment to save money and cut the clutter

The parents' guide to renting everything for your

loyalty card schemes and frauds to watch out for

The best loyalty card schemes

£88m unclaimed prize money how to check if any of its yours

Check your Premium Bonds

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zero hour contracts

Zero-hours contracts explained

food waste apps

The best apps to reduce food waste

traditional english country cottage

Can I change my house name?

sustainable fish

Sustainable fish swaps to help save our oceans

how to get a refund on train tickets

Train strike ticket refunds

car finance claims

What is the car finance scandal and can I claim?

counterfeit goods

How to spot counterfeit goods

b corp certification

This is what B Corp certification means

second hand shopping rights

What are your rights when you shop second-hand?

food eco labels

Greener groceries: are eco labels the answer?

energy efficiency appliances

Energy efficiency labels explained

garden dispute

How to deal with garden disputes

woman with luggage at airport

Protect your home while you're on holiday

compost bin

Your home composting guide

10 holiday packing essentials

10 holiday packing essentials

mid contract price rise

Avoid mid-contract price rises

eco friendly bbq

Tips for a more eco-friendly BBQ

how to speak to a human, tips and tricks to get past the ai bot and automated phone system

Get though to a real person

new barcoded stamps

When can I use the old stamps until?

a lifetime maximum cap is coming in this autumn for personal care fees

The cost of care

rental clothes furniture

Rentals: what you need to know

compostable bin liners

Are compostable bin liners really composted?

prepayment meter

Could I be switched to a prepayment meter?

tough conversations and how to have them from wills and power of attorney to funerals and life insurance

Do you have a will? And other questions